Simply HIIT Support
Questions, a bug, or a purchase that didn’t come through? Email us. It helps to include your device and the version printed on the sticker at the foot of Settings.
Contact
Phone
(713) 364-4352Houston, TX 77055
United States
Restore ad-free
On a new device or after reinstalling, open Settings with the SETUP gear (top right) and tap Restore purchase on the Ad-Free Upgrade plate. You can also restore from the coupon that GO AD-FREE opens at the end of a workout.
Use the Apple Account you bought it with. If the plate says “No purchase on this Apple Account.”, check which Apple Account is signed in to the App Store on this device.
Refunds
Apple handles refunds for App Store purchases: Request a refund for apps or content that you bought from Apple.
Ads and privacy
On the free plan, in the European Economic Area, the UK, Switzerland and some US states, Ad privacy choices at the foot of Settings reopens Google’s consent form. To change whether apps can track you, go to Settings > Privacy & Security > Tracking on your device.
To report an ad, tap its AdChoices icon, or email us. The Simply HIIT privacy policy covers what the app keeps and what Google’s ad service collects.